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Home › Forums › Booster Plus Customer Forum › HPOS and searching for order number

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  • March 19, 2024 at 12:02 pm #51433
    raow
    Participant

    Hi,

    We’re currently testing HPOS and searching for the order number but it appears that although Booster claims to be HPOS-ready, the search for order number is not HPOS ready. I expect to find an order by it’s order number, as the search without HPOS does.

    I’ve checked the function ‘search_by_custom_number’ in code and it seems likely that it does not support HPOS yet.

    Can you confirm this and can you let me know when Booster thinks to support this?

    Thanks!

    Erik

    March 19, 2024 at 12:56 pm #51434
    David G
    Participant

    Hi @raow,

    Thanks for reaching out to us.

    If possible can you please share screenshots of your configuration settings and screenshots of your issue? So, we can check and help you.

    March 19, 2024 at 3:08 pm #51436
    Nigel_TT
    Participant

    That issue is not specific to Booster; it seems it is a WooCommerce template problem and it is fairly widespread.
    If that is the only one you have you are lucky, our admin order page columns have been messed up (as the ORIGIN column is used in multiple places, and some clown defined it as default in the second in a script override) since HPOS was activated and the database changed for it.

    March 19, 2024 at 3:21 pm #51440
    raow
    Participant

    Hi David,

    Here are 2 screenshots of the order number plugin (Booster) and the HPOS settings? I’m not sure to which settings you’re referring but I figured you need these:
    https: // ibb.co /YfCgQF9
    https: // ibb.co /q54KX3m

    Next, 2 screenshots of what I expect to find.
    https: // ibb.co /K7xtpmm
    https: // ibb.co /6Wk4b6M

    @Nigel_TT: I’m not sure what you’re referring to. Any chance you can a explain a bit more? Thanks!

    Sadly I cannot upload any images and using the URL’s of the images uploaded to imgBB will reject my reply entirely. So I had to edit the URL’s a little bit (hope this works and my reply is allowed).

    With regards,
    Erik

    May 2, 2024 at 2:01 pm #52069
    TYYHyRvY TYYHyRvY
    Participant

    1

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