Comments on: Shipping Methods by Users for WooCommerce

By: RokasJ

RokasJ — Sun, 02 Feb 2020 17:45:05 +0000

In reply to Marek.

Hi,

If you are still experiencing the issue please contact us directly via email support@booster.io.

Best regards,
Rokas – Support Team

By: Todd Johnson

Todd Johnson — Fri, 31 Jan 2020 17:04:11 +0000

In reply to Marek. I'm having this exact issue too. The Free Shipping in Woocommerce seems to cause all other options to stop calculating, regardless of my settings in Booster Plus. My threshold for free shipping is $50, and over this amount my B2B users cannot see any shipping methods.

By: RokasJ

RokasJ — Mon, 09 Dec 2019 21:48:42 +0000

In reply to hifiberry.

Hi,

I could not find your email. Could you share the email address you’ve used or ticket number, or resend the email.

Best regards,
Rokas – Support Team

By: hifiberry

hifiberry — Mon, 09 Dec 2019 14:41:12 +0000

I have been waiting for support on this module since early November. An email was sent to support@ but no response received. Please respond.

By: RokasJ

RokasJ — Tue, 03 Dec 2019 21:26:10 +0000

In reply to Richie.

Hi Richie,

One way to do this is to have multiple shipping methods with different prices for the same shipping zone. If these shipping methods are of the same type, you should enable “Use shipping instances” option to see them both separately.

Best regards,
Rokas – Support Team

By: Richie

Richie — Tue, 03 Dec 2019 11:58:53 +0000

Hello guys,

After including & excluding users from certain shipping options on this setting, how do you them set the pricing for each shipping option that relates to this feature?

Currently we’ve set a flat-rate shipping fee through the “Checkout Fees” option but need to offer more options to different users.

Any help is greatly appreciated!

By: RokasJ

RokasJ — Wed, 13 Nov 2019 15:57:58 +0000

In reply to hifiberry.

Hi,

Could you share your module settings and shipping configuration? Please send it to support@booster.io.

Best regards,
Rokas – Support Team

By: hifiberry

hifiberry — Wed, 13 Nov 2019 13:02:22 +0000

Howdy, folks.

I’m having some trouble getting your Shipping Methods by User Role tool to work.

I have two types of customers (configured via User Role Editor) one for ‘regular’ customers who pay retail, and another for dealers who are wholesale. Therefore I need two types of shipping calculations:
– Retail: $4/order + $2 each additional item via USPS (flat rate)
– Dealer: I calculate shipping via UPS and then add to the invoice (I’m using “free” shipping)

For some reason, I can’t seem to get the second (Dealer) to work. I keep getting a “no shipping option available” message.

Thanks in advance for your help!

By: Marek

Marek — Mon, 11 Nov 2019 14:32:49 +0000

Hello,

I try to setup Shipping Method by User Role but it doesn’t work when Free Shipping is also active. I enable Free Shipping method only for “Customer” role and added a new Shipping Method “B2B Shipping” for new role “B2B”.
Minimum total price for Free Shipping is $30 and when I order for more than $30 as B2B than I get notification: “There are no shipping options available. Please ensure that your address has been entered correctly, or contact us if you need any help.” Below $30 it works perfectly.
Is it not possible to use this two methods?

Kind regards,
Marek

By: RokasJ

RokasJ — Thu, 27 Jun 2019 14:47:33 +0000

In reply to Richard.

Hi Richard,

Could you explain in more detail how/where these messages were set up?

Best regards,
Rokas – Support Team