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Home › Forums › Booster Plus Customer Forum › Missing content on pdfs which are emailed

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  • January 27, 2025 at 12:44 pm #54831
    Peter
    Participant

    The PDF’s which are emailed to the customer and to admin are missing the custom fields data as well as the customer info and the totals apart from the product total. The invoices stored in the admin are fine and this only happens intermittently but has been for the past few months.

    Please advise.

    January 28, 2025 at 5:39 am #54840
    David G
    Participant

    Hi @applejack,

    Thank you for reaching out to us.

    If possible can you please share screenshots of your configuration settings and screenshots of your issue? So, we can check and help you.

    January 28, 2025 at 5:11 pm #54843
    Peter
    Participant

    How can I send you an image as you can’t upload images here ?

    What configuration setting do you need as there are zillions in Booster ?

    January 28, 2025 at 5:18 pm #54844
    Peter
    Participant

    Incorrect Invoice

    February 6, 2025 at 1:52 pm #54895
    Peter
    Participant

    Any thoughts about why this is happening ?

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